REAL ESTATE & PROPERTY
REAL ESTATE & PROPERTY

The listing goes live. The phone starts ringing. Are you ready?

Open homes, new listings, and maintenance emergencies don’t happen on a schedule — your phone system shouldn’t either.

Not sure which plan suits your agency?

Why agencies switch
Why agencies switch

Agents are never at their desk

Agents are never at their desk

Agents are never at their desk

Between inspections, settlements, and driving between properties, calls to the office land on a phone nobody’s sitting next to. A caller who wants to book an inspection today moves on to the next agency if nobody answers.

Between inspections, settlements, and driving between properties, calls to the office land on a phone nobody’s sitting next to. A caller who wants to book an inspection today moves on to the next agency if nobody answers.

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Spotlight Image

how it works

Calls follow the agent, not the desk

Calls follow the agent, not the desk

Calls follow the agent, not the desk

Every agent’s extension rings their mobile as well as the office phone, so a call to the office reaches them wherever they are.

Every agent’s extension rings their mobile as well as the office phone, so a call to the office reaches them wherever they are.

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Mobile and desk together

Calls ring an agent's mobile and desk phone at the same time, so the office line never rings into an empty room.

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Mobile and desk together

Calls ring an agent's mobile and desk phone at the same time, so the office line never rings into an empty room.

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After-hours routing

Genuine maintenance emergencies reach an on-call number. Routine requests go to voicemail or SMS.

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After-hours routing

Genuine maintenance emergencies reach an on-call number. Routine requests go to voicemail or SMS.

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SMS from your number

Confirm inspection times or follow up on an offer from the business number clients already have saved.

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SMS from your number

Confirm inspection times or follow up on an offer from the business number clients already have saved.

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Scale with the season

No lock-in — scale up for the spring selling season, scale back after.

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Scale with the season

No lock-in — scale up for the spring selling season, scale back after.

One system for every office.

One system for every office.

One system for every office.

Cairns, the Beaches and Port Douglas.

Cairns, the Beaches and Port Douglas.

Cairns, the Beaches and Port Douglas.

Run offices in Cairns, the Beaches, and Port Douglas on one phone system, with calls transferable between branches without hanging up and redialling. Confirm inspection times or follow up on an offer with a text from the same number clients already have saved.

LOCAL SUPPORT

From the city to the beaches

Cairns agencies covering everything from CBD apartments to Port Douglas holiday lets run their calls through ReefTel because the phone system needs to keep up with a patch that stretches from the city to the beaches — and when it doesn’t, a local team fixes it, not a call centre.

common questions

common questions

Questions agencies ask us

Questions agencies ask us

Questions agencies ask us

Can maintenance calls be separated from sales enquiries?

Yes — set up separate numbers or menu options so property management and sales calls route differently from the first ring.

We have agents who work from home some days — does that matter?
Can we add extensions quickly during busy season?
Do you support multiple office locations on one account?