30-DAY
FREE TRIAL
The job you don't hear
about
goes to
someone else
Your team's on-site, not at a desk — your phone system should assume that from the start.
30-DAY
FREE TRIAL
The job you don't hear
about
goes to
someone else
Your team's on-site, not at a desk — your phone system should assume that from the start.
30-DAY
FREE TRIAL
The job you
don't hear about
goes to
someone else
Your team's on-site, not at a desk — your phone system should assume that from the start.
The problem
The problem
Nobody’s answering the office line because there is no office line, really.
Nobody’s answering the office line because there is no office line, really.
Most calls come in while you’re up a ladder or under a house. If the phone just rings out, the caller moves to the next name in the search results — and doesn’t leave a voicemail.
What ReefTel does
What ReefTel does
One business number, every tradie’s mobile
One business number, every tradie’s mobile
One business number, every tradie’s mobile
One business number, every tradie’s mobile
Set a single business number to ring straight through to a mobile — or ring a roster of on-call staff in sequence until someone picks up. After-hours emergency calls (a burst pipe, no power) can be split from routine quote requests so you’re not woken up for someone wanting a quote on a deck.
Set a single business number to ring straight through to a mobile — or ring a roster of on-call staff in sequence until someone picks up. After-hours emergency calls (a burst pipe, no power) can be split from routine quote requests so you’re not woken up for someone wanting a quote on a deck.
Set a single business number to ring straight through to a mobile — or ring a roster of on-call staff in sequence until someone picks up. After-hours emergency calls (a burst pipe, no power) can be split from routine quote requests so you’re not woken up for someone wanting a quote on a deck.
Straight to mobile
One number rings straight to a mobile, or rotates through on-call staff until someone picks up.
Straight to mobile
One number rings straight to a mobile, or rotates through on-call staff until someone picks up.
Emergencies split out
Keep urgent callouts like a burst pipe separate from routine quote enquiries.
Emergencies split out
Keep urgent callouts like a burst pipe separate from routine quote enquiries.
SMS follow-ups
Send quote follow-ups and callout confirmations from the number the client already has.
SMS follow-ups
Send quote follow-ups and callout confirmations from the number the client already has.
Extensions for site leads
Give site leads or subcontractors their own extension so clients reach them directly.
Extensions for site leads
Give site leads or subcontractors their own extension so clients reach them directly.
Follow up without chasing.
Follow up without chasing.
Follow up without chasing.
Built for how the job actually runs.
Built for how the job actually runs.
Built for how the job actually runs.
Send a quick SMS confirming a callout time or following up on a quote, from the same number the client already has. If you run a small crew with a few site leads, each can have their own extension so clients call one person directly instead of going through you every time. No lock-in — handy if job volume swings with the wet season.
Send a quick SMS confirming a callout time or following up on a quote, from the same number the client already has. If you run a small crew with a few site leads, each can have their own extension so clients call one person directly instead of going through you every time. No lock-in — handy if job volume swings with the wet season.
common questions
common questions
Questions tradies ask us.
Questions tradies ask us.
Questions tradies ask us.
Can the business number just ring my mobile?
Yes — that's the most common setup for a solo operator or small crew.
Can we separate emergency callouts from quote requests?
Do all our site leads need their own extension?
What if job volume drops off in the wet season?
Support that flexes with the work.
Local, not a national call centre.
Builders and trades across Cairns run their business number through ReefTel because during wet season, when jobs get pushed and call volume swings hard, the system needs to flex with the work — and support that actually picks up matters more than a national call centre’s script.
Builders and trades across Cairns run their business number through ReefTel because during wet season, when jobs get pushed and call volume swings hard, the system needs to flex with the work — and support that actually picks up matters more than a national call centre’s script.